Making technology work for you
Canon is a reputed name when it comes to imaging and optical products. Headquartered in Tokyo, Japan, it is one of the most sought after brand, when it comes to printers. However, even its advanced technical features do not leave the problem behind. The Canon printer users complain about many issues that they face in their day-to-day work. To troubleshoot this problem and make the printer work normally, you may need the assistance of Canon printer tech support to troubleshoot the problems.
Fix Paper Jam
One of the problems that user face during the working on their Canon printer is the Paper Jam issue. This issue stops your important work in between. To troubleshoot this problem, a user can try these steps.
Power off your printer and check the location where the problems lie. Remove all the paper trays.
If the paper is trapped papers is visible, then pull the paper with both hands carefully without tearing it.
Make sure that there are no bits of paper remaining in the printer.
Turn on the printer again and check if it shows any error.
If it does, then try the above steps again. If the problem still persists, then there might be a hardware issue and you need assistance from technical experts.
Preventing Paper Jam In The Future
A user can prevent this paper jam issue by following the instructions by Canon printer support:
Limit the number of papers that you are adding in your Canon printer tray to avoid paper jam.
Ensure that the paper quality is compatible with your printer and are of same size and quality.
Different size and quality creates issues.
Avoid using any folded or strangled papers.
If still you face this problem again and again, then contact the expert hardware expert, in order to diagnose the exact issue in your printer.